Items that are not currently in stock are marked "pre-order". If you are interested in an item that is out of stock you can chose the pre-order option. You will be charged in full at the time of your order for security purposes. Most pre-order items arrive within 4-6 weeks. You can cancel a pre-order at anytime (provided the order has not shipped from our warehouse to you) and we can refund you within 24 hours. If you have in stock items on your order with a pre-ordered item, your order will be held until the pre-ordered item comes back into stock. Pre-orders are not guaranteed, the manufacturer does discontinue items throughout the year. We do update these discontinuations as we are informed of them.
**If an item is on backorder with our manufacturer it can be delayed past the 4-6 week timeline.** If you are concerned about a particular item please feel free to reach out to us and we are happy to provide an estimated time of arrival for you.