Can I return a product? You may return a new unused product within 30 days of receipt. If you are ever less than completely satisfied with a product purchased online or via phone/fax or mail, you may return it for a replacement (if the item is still available) or a refund. (Item must be in new saleable / new condition. If an item is damaged / defective please continue below). If you are returning a product, you must notify us via phone, email, or chat.

Country N More Gifts will issue a return label for a product that arrives damaged, is defective in any way (if a replacement is desired and shipped), or is not the product that was ordered. If an item arrives damaged we will reship the item free of charge and send a return label for the damaged item. If a replacement is not wanted then the damaged item is considered a return and will fall under our return policy. If an incorrect product is received and the original product ordered is not wanted then the item is considered a return and will fall under our return policy. IMPORTANT: All damages must be reported via email within 7 days of receiving your order - no exceptions. Please click here to contact us regarding a damaged item.

You are responsible for return shipping costs if the product is no longer needed or desired, if the wrong product was ordered, or if a replacement is not wanted for a damaged item. The actual original shipping charges will be deducted from the credit.

Where do I return a product? You may return the item to:

Country N More Gifts Returns
46950 100 Street South
Tea, SD 57064

When returning the product, we ask that you include a copy of the original order receipt. Also, please indicate the reason for your return and whether you would like to receive a substitution or a refund. If you can not provide a copy of the original receipt, please write your invoice number, full name, address, and substitution/refund preference on a piece of paper and include it with your shipment. If you have additional questions, email Customer Service.
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★ All Reviews

Let customers speak for us

1496 reviews
Mean Grinch
L.M. (Taunton, US)
Mean Grinch

Great face expression lovely to add to your collection of great detail highly recommended,great to add your holiday theme

Grinch plate

Great size great detail add to table with deserts ,cake perfect size hand crafted ceramic highly recommend

The Sweetest Gift

Bought this from Country n More Gifts, for my daughter. It arrived as described on their website, brand new in the box. Great purchase

Viva l'Italia - Italian Gnome
MARY ANNE MILAK (North Las Vegas, US)
Looks like Christmas but a year-round treasure.

An Italian gnome--what's not to love? From his cheerful colors to his coliseum hat, this little guy will put a smile on your face. No one does color and detail like Jim Shore. This gnome will have pride of place on my hutch next to Shore's Italian Santa this holiday season, but long after Christmas is put away, he will be my "gnome on the shelf" reminding me to celebrate friends and family with a glass of wine.


Love this Jim Shore snowman. Will enjoy it it in years to come!