This is a fragile piece, so I would be careful with it. This was the last piece to complete the year's pieces.
I ordered an item online from Walmart. Department 56 "Grinch's Small Heart Grew Three Sizes." When I opened it the item is broken. Max's, the Grinch's Dog, antler is broken. Please see photo. There was paper work from Country N More in my box with directions on what to do for a replacement on a broken item. I contacted the company to receive a replacement. This is my email from Country N More:
"I would love to help you with this, but unfortunately, I do not have access to your account, as this is a Walmart order. You will need to reach out to submit your request via the Walmart platform I can only assist on orders directly from our website. I apologize I can't help you with this.
Juanita"
I understand I ordered it online from Walmart but there was nothing in the box instructing me to contact Walmart or how to contact Walmart. The only directions were contacting this company directly. I have attempted to contact Walmart with no help. I now have a broken item that cost $42.
Really cute Grinch decoration. This store has the best prices on the Grinch Dept. 56 that they carry. Fast, easy transaction. Will do business with again.
Free shipping on all orders over $49.
This is a fragile piece, so I would be careful with it. This was the last piece to complete the year's pieces.
I ordered an item online from Walmart. Department 56 "Grinch's Small Heart Grew Three Sizes." When I opened it the item is broken. Max's, the Grinch's Dog, antler is broken. Please see photo. There was paper work from Country N More in my box with directions on what to do for a replacement on a broken item. I contacted the company to receive a replacement. This is my email from Country N More:
"I would love to help you with this, but unfortunately, I do not have access to your account, as this is a Walmart order. You will need to reach out to submit your request via the Walmart platform I can only assist on orders directly from our website. I apologize I can't help you with this.
Juanita"
I understand I ordered it online from Walmart but there was nothing in the box instructing me to contact Walmart or how to contact Walmart. The only directions were contacting this company directly. I have attempted to contact Walmart with no help. I now have a broken item that cost $42.
Really cute Grinch decoration. This store has the best prices on the Grinch Dept. 56 that they carry. Fast, easy transaction. Will do business with again.
This is a fragile piece, so I would be careful with it. This was the last piece to complete the year's pieces.
I ordered an item online from Walmart. Department 56 "Grinch's Small Heart Grew Three Sizes." When I opened it the item is broken. Max's, the Grinch's Dog, antler is broken. Please see photo. There was paper work from Country N More in my box with directions on what to do for a replacement on a broken item. I contacted the company to receive a replacement. This is my email from Country N More:
"I would love to help you with this, but unfortunately, I do not have access to your account, as this is a Walmart order. You will need to reach out to submit your request via the Walmart platform I can only assist on orders directly from our website. I apologize I can't help you with this.
Juanita"
I understand I ordered it online from Walmart but there was nothing in the box instructing me to contact Walmart or how to contact Walmart. The only directions were contacting this company directly. I have attempted to contact Walmart with no help. I now have a broken item that cost $42.
Really cute Grinch decoration. This store has the best prices on the Grinch Dept. 56 that they carry. Fast, easy transaction. Will do business with again.
